CASE STUDIES

Featured Case Study :

Helping a Regional Cornerstone Program Get Clear on Its Future

Client: RDABGLAP
Challenge: Growing demand without sustainable resourcing
Solution: Comprehensive program review and options analysis
Outcome: Board-endorsed recommendations and a clear growth path

For more than 11 years, RDABGLAP’s B2B Support Program has played a vital role in connecting regional small businesses with trusted local professionals, supporting growth, capability and confidence across the Barossa, Gawler, Light and Adelaide Plains.

When demand started to grow faster than the program’s resourcing and funding model, the question wasn’t “Is this program valuable?”

It clearly was.

The real question was “How do we make sure it’s sustainable, without losing what makes it work?”

That’s where COREnections came in.

How I Worked With the Team

I worked closely with the RDABGLAP team, along with B2B Program Providers and business Clients across the region, to take a clear-eyed look at how the program was really operating, not just how it looked on paper.

From the start, the focus was on keeping things:

• Practical, not theoretical

• Grounded in regional realities

• Respectful of the people delivering and using the program

The review needed to balance strategy with lived experience, and growth with care for the people behind the scenes.

What We Looked At

Together, we:

• Mapped the true cost and resourcing required to run the program well

• Explored realistic growth scenarios and delivery options

• Unpacked what was working, what was under pressure, and where risks were quietly building

• Looked at the end-to-end experience for clients and providers

All of this was brought together into a clear, evidence-based report designed to support confident decision-making at leadership and Board level.

The Outcome

The review delivered clarity where it mattered most.

The RDABGLAP Board endorsed all recommendations, giving the organisation:

• A clear pathway to stabilise the program

• Practical options for future growth

• Confidence that decisions were grounded in evidence, community input and operational reality

Most importantly, the program is now positioned to continue delivering meaningful outcomes for regional businesses, without burning out the people who make it happen.

Why This Matters

Strong programs don’t fail because they lack value. They struggle when growth outpaces structure, resourcing and clarity.

This work is a great example of how stepping back, and taking a thoughtful, well-managed look at people, process and funding together, can protect what works while creating space to evolve.

As the CEO shared following the review:

“The report and recommendations were practical, evidence-based and clearly articulated… The Board endorsed all recommendations, reflecting the quality and rigour of the work.”

How COREnections Helps

COREnections supports organisations to make sense of complex programs, especially in regional and community-focused environments.

I help teams:

• Turn complexity into clarity

• Make evidence-based decisions with confidence

• Design sustainable models that work in the real world

• Bring people along the journey, not just present solutions

Ready for clarity and confident decision-making? Let’s talk.